Software Simulations

Software applications can create tremendous value by increasing productivity, improving quality, reducing costs and increasing revenue.  However, these benefits will only be realized if end users understand how to use the application and buy into its value proposition.  Therefore, proper training and education is a critical element of the implementation process.  Ongoing training is also required to insure that the organization maximizes its investment in the software.

Unfortunately, many applications fail to deliver their full value due to limited resources being dedicated to end user training.

Do any of the following situations sound familiar?

• Instructors have trouble coordinating software training due to conflicting schedules.
• Key users fail to attend training due to last minute schedule changes.
• Limited exposure or access to higher level users.
• Ineffective train-the-trainer programs.
• Help desk calls spike after each implementation.
• End user turnover undermines training efforts.
• End users do not receive training on software updates.

LeanForward’s custom software simulations assist clients in overcoming these challenges by providing clients with powerful, application-specific training programs that are available anytime, anywhere.  These programs accelerate the pace of application adoption, promote increased utilization, and improve customer satisfaction by enabling users to familiarize themselves with new software in a realistic but non-production environment.

Click here to contact LeanForward and find out how our innovative software simulations can help your organization implement software programs more efficiently and effectively.